As our company is directly involved in the production of the motorbikes, we will be continuously seeking the feedback of our customers, dealers and dealer’s customers. We realize that the hardest group of customers to be convinced to switch to electric will be current ICE riders. Therefore we will be encouraging them to test ride our products and will proactively listen to their feedback.
A natural continuity will be necessary for convincing long-term ICE riders to chose electric for their next bike. Performance, Quality and Long range are the three main keys in such consideration. One new feature that may be a tipping point for transition to electric will be their safety. With the evolution of the ADAS, that is more or less implemented in any four wheel vehicle, our goal is to make it a standard feature for the future models we will offer.
In terms of practicality we will be exploring both options for urban motorbikes batteries – as removable and with built-in fast charger. In some cases it won’t be necessary for the faster bikes with bigger batteries to have them as removable and the best option will be to have built in charger that would work on 220 and 110 V and to have J1772 type1 charging port. In the recent years however some manufacturers created alliances to adopt universal battery system for their future electric motorcycles that would allow their batteries to be swapped in seconds. We will be open for such option, although in our opinion such system would increase unnecessary the cost of the bikes, especially at a time when the batteries and their fast charging capability is constantly improving.
We realize that to build the customer’s confidence and positive responses of a ground-braking form of transportation is the after market service of the bikes. The warranty and the after-warranty support will be one of the main factors in selecting our manufacturers. We will be doing our best maintaining sufficient inventory of spare parts for all the models we distribute. However in some rare cases we may need some critical parts to be sent by express mail from abroad. We will be encouraging our dealers also to maintain sufficient inventory of critical parts for keep their customer’s bikes in operation.